Early termination

Your options as a tenant

Colombian Law 820 of 2003 (urban residential leases) provides three routes. Check your lease too, as it may have its own clauses.

• By mutual agreement: landlord and tenant can end the lease at any time if both agree. This is the simplest route; message us and we will review it.
• At the end of the lease or its renewal: give written notice at least three (3) months before the end date. No penalty applies.
• Before the end of the lease: give written notice at least three (3) months in advance and pay a penalty equal to three (3) months’ rent.

How to give notice

• Put it in writing and send it by certified mail (an authorized postal service) to the landlord’s address stated in the lease.
• Include your name, ID number, the property address and the date you will hand it back.
• Keep the stamped copy and the tracking receipt. They prove the date of your notice.
• You can give us a heads-up on WhatsApp or through the PQRS form so we can start planning, but only the certified letter is legally valid.

Handing back the property

On handover day we check the property against the inventory signed at the start of the lease. Have ready:

• The property in the same condition you received it, except for normal wear and tear.
• Proof that utility bills (water, power, gas) and, if applicable, building fees are fully paid.
• All keys, remotes and access cards.
• Any pending minor repairs already done.

If we find damage or unpaid balances, we will let you know so we can agree on how to settle them.

If you are the owner

The landlord can also end the lease in the cases the law provides, for example if the tenant breaches the lease or with notice at the end of the term. Each case has different requirements. Talk to us before sending any notice.